Mcafee amcore content package not updating

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Malwarebytes detected and quarantined several Trojans but I am unable to turn on firewall and having error messages such as error code 0x80070422 and 0x609. Details- Scan Date: 6/29/17 Scan Time: AM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.2254 License: Free -System Information- OS: Windows 10 CPU: x64 File System: NTFS User: DESKTOP-A83VBD3\sjmer -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 389933 Time Elapsed: 4 min, 6 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 4 Hijack. Mal Pack, C:\USERS\SJMER\APPDATA\LOCAL\TEMP\GAOXOJPR. Mi crosoft Edge_8wekyb3d8bbwe\Temp State\Downloads Windows 10 Home Version 1703 (X64) (2017-05-21 ) Boot Mode: Normal ================================================== ======== ==================== Accounts: ============================= Administrator (S-1-5-21-3207939848-108597807-4267919277-500 - Administrator - Disabled) Default Account (S-1-5-21-3207939848-108597807-4267919277-503 - Limited - Disabled) defaultuser0 (S-1-5-21-3207939848-108597807-4267919277-1000 - Limited - Disabled) = C:\Users\sjmer ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Windows Defender (Disabled - Up to date) AV: Mc Afee Virus Scan (Enabled - Up to date) AS: Windows Defender (Disabled - Up to date) AS: Mc Afee Virus Scan (Enabled - Up to date) FW: Mc Afee Firewall (Enabled) ==================== Installed Programs ====================== (Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927141 See the Microsoft-Windows-TWin UI/Operational log for additional information. App failed with error: -2147023170 See the Microsoft-Windows-TWin UI/Operational log for additional information. Zune Vi deo failed with error: -2144927142 See the Microsoft-Windows-TWin UI/Operational log for additional information. Zune Vi deo failed with error: -2144927142 See the Microsoft-Windows-TWin UI/Operational log for additional information. App failed with error: -2144927141 See the Microsoft-Windows-TWin UI/Operational log for additional information.

User Init, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON|USERINIT, Replaced, [529], [291539],1.0.2254 PUM. Disabled Security Center, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\SECURITY CENTER|ANTIVIRUSDISABLENOTIFY, Replaced, [16662], [293294],1.0.2254 PUM. Disabled Security Center, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\SECURITY CENTER|FIREWALLDISABLENOTIFY, Replaced, [16662], [293295],1.0.2254 PUM. Disabled Security Center, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\SECURITY CENTER|UPDATESDISABLENOTIFY, Replaced, [16662], [293296],1.0.2254 Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: ww.-Log Details- Scan Date: 6/29/17 Scan Time: AM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.2254 License: Free -System Information- OS: Windows 10 CPU: x64 File System: NTFS User: DESKTOP-A83VBD3\sjmer -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 389933 Time Elapsed: 4 min, 6 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 4 Hijack. Mal Pack, C:\USERS\SJMER\APPDATA\LOCAL\TEMP33284750. The adware programs should be uninstalled manually.) Dell Customer Connect (HKLM-x32\...\) (Version: 1.4.15.0 - Dell Inc.) Dell Digital Delivery (HKLM-x32\...\) (Version: 3.1.1117.0 - Dell Products, LP) Dell Foundation Services (HKLM\...\) (Version: 3.4.16100.0 - Dell Inc.) Dell Help & Support (HKLM\...\) (Version: 2.4.18.0 - Dell Inc.) Hidden Dell Help & Support (HKLM-x32\...\Install Shield_) (Version: 2.4.18.0 - Dell Inc.) Dell Product Registration (HKLM-x32\...\Install Shield_) (Version: 3.0.127.0 - Dell Inc.) Dell Support Assist (HKLM\...\PC-Doctor for Windows) (Version: 1.3.6855.61 - Dell) Dell Touchpad (HKLM\...\Syn TPDeinst Key) (Version: 19.0.27.11 - Synaptics Incorporated) Dell Update - Support Assist Update Plugin (HKLM\...\) (Version: 3.0.0.2840 - Dell Inc.) Dell Update (HKLM-x32\...\) (Version: 1.9.7.0 - Dell Inc.) Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\) (Version: 10.0 - Dell Inc.) Dropbox (HKLM-x32\...\Dropbox) (Version: 29.4.20 - Dropbox, Inc.) Dropbox 20 GB (HKLM-x32\...\) (Version: 4.1.2.0 - Dropbox, Inc.) Dropbox Update Helper (HKLM-x32\...\) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden DSC/AA Factory Installer (HKLM\...\) (Version: 1.3.6855.61 - PC-Doctor, Inc.) Hidden Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.) Google Earth (HKLM-x32\...\) (Version: 7.1.8.3036 - Google) Google Update Helper (HKLM-x32\...\) (Version: 1.3.33.5 - Google Inc.) Hidden Intel(R) Chipset Device Software (HKLM-x32\...\) (Version: 10.1.1.13 - Intel(R) Corporation) Hidden Intel(R) Dynamic Platform and Thermal Framework (HKLM-x32\...\) (Version: 8.2.10900.330 - Intel Corporation) Intel(R) Processor Graphics (HKLM-x32\...\) (Version: .4474 - Intel Corporation) Intel(R) Trusted Execution Engine (HKLM\...\) (Version: 2.0.0.1094 - Intel Corporation) Intel(R) Virtual Buttons (HKLM-x32\...92736F-C90A-481C-B21B-EE34CAD07387) (Version: 1.1.0.21 - Intel Corporation) Intel Security Assist (HKLM-x32\...\) (Version: 1.0.0.532 - Intel Corporation) Kobo (HKLM-x32\...\Kobo) (Version: 4.4.7382 - Rakuten Kobo Inc.) Malwarebytes version 3.0.6.1469 (HKLM\...\_is1) (Version: 3.0.6.1469 - Malwarebytes) Maxx Audio Installer (x64) (HKLM\...\) (Version: 2.6.8006.3 - Waves Audio Ltd.) Hidden Mc Afee Live Safe (HKLM-x32\...\MSC) (Version: 14.0 R13 - Mc Afee, Inc.) Mc Afee Web Advisor (HKLM-x32\...\) (Version: 4.0.139 - Mc Afee, Inc.) Microsoft Office Home and Student 2016 - en-us (HKLM\...\Home Student Retail - en-us) (Version: 16.0.8201.2102 - Microsoft Corporation) Microsoft One Drive (HKU\S-1-5-21-3207939848-108597807-4267919277-1001\...\One Drive Setup.exe) (Version: 17.3.6917.0607 - Microsoft Corporation) Microsoft Visual C 2005 Redistributable (x64) (HKLM\...\) (Version: 8.0.61000 - Microsoft Corporation) Microsoft Visual C 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\) (Version: 11.0.61030.0 - Microsoft Corporation) Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\) (Version: 16.0.8201.2102 - Microsoft Corporation) Hidden Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\) (Version: 16.0.8201.2102 - Microsoft Corporation) Hidden Office 16 Click-to-Run Licensing Component (HKLM\...\) (Version: 16.0.8201.2102 - Microsoft Corporation) Hidden Office 16 Click-to-Run Localization Component (HKLM-x32\...\) (Version: 16.0.8201.2075 - Microsoft Corporation) Hidden Product Registration (HKLM\...\) (Version: 3.0.127.0 - Dell Inc.) Hidden Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\) (Version: 10.0.1.6 - Qualcomm Atheros) Quick Set64 (HKLM\...\) (Version: 11.1.35 - Dell Inc.) Realtek Card Reader (HKLM-x32\...\) (Version: 10.0.10586.31222 - Realtek Semiconduct Corp.) Realtek High Definition Audio Driver (HKLM-x32\...\) (Version: 6.0.1.7756 - Realtek Semiconductor Corp.) ST Microelectronics 3 Axis Digital Accelerometer Solution (HKLM-x32\...\) (Version: 4.13.0061 - ST Microelectronics) Windows 10 Update and Privacy Settings (HKLM\...\) (Version: 1.0.13.0 - Microsoft Corporation) ==================== Custom CLSID (Whitelisted): ========================== (If an entry is included in the fixlist, it will be removed from the registry. Error: (07/03/2017 PM) (Source: Microsoft-Windows-Immersive-Shell) (Event ID: 5973) (User: DESKTOP-A83VBD3) Description: Activation of app Microsoft. Error: (07/03/2017 PM) (Source: Microsoft-Windows-Immersive-Shell) (Event ID: 5973) (User: DESKTOP-A83VBD3) Description: Activation of app Microsoft. Error: (07/02/2017 PM) (Source: Microsoft-Windows-Immersive-Shell) (Event ID: 5973) (User: DESKTOP-A83VBD3) Description: Activation of app Microsoft. Error: (06/30/2017 AM) (Source: Application Error) (Event ID: 1000) (User: ) Description: Faulting application name: Msmq Cpl.exe, version: 11.4.4.38, time stamp: 0x58f69b44 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000409 Fault offset: 0x03226b0e Faulting process id: 0x15e8 Faulting application start time: 0x01d2f186b860da27 Faulting application path: C:\Users\sjmer\App Data\Local\Msmq Cpl\Msmq Faulting module path: unknown Report Id: 7b55402b-3a0f-4961-abf3-3404e27e8df3 Faulting package full name: Faulting package-relative application ID: Error: (06/30/2017 AM) (Source: Microsoft-Windows-Immersive-Shell) (Event ID: 5973) (User: DESKTOP-A83VBD3) Description: Activation of app Microsoft. Error: (06/29/2017 AM) (Source: Application Hang) (Event ID: 1002) (User: ) Description: The program version 1.0.0.1 stopped interacting with Windows and was closed.

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Please answer this first question (just the number) to prove you are not a robot and press the "Send" button: The most likely cause is that your computer, or another computer operating on your local network, has been infected with a virus, trojan, or worm.

Infected computers are used by criminals, without their owners knowledge, to send spam and attack websites like this one you are trying yo visit.

NET\Framework64\v3.0\WPF\Presentation Font Cache.exe(Mc Afee, Inc.) C:\Program Files\Common Files\Mc Afee\CSP

Infected computers are used by criminals, without their owners knowledge, to send spam and attack websites like this one you are trying yo visit.

NET\Framework64\v3.0\WPF\Presentation Font Cache.exe(Mc Afee, Inc.) C:\Program Files\Common Files\Mc Afee\CSP\1.5.471.0\Mc CSPService Host.exe(Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QASvc.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALSvc.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Svc.exe(Dashlane SAS) C:\Program Files (x86)\Dashlane\Upgrade\Dashlane Upgrade Service.exe(Wild Tangent) C:\Program Files (x86)\Wild Tangent Games\App\Games App Integration Service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe(Intel Corporation) C:\Windows\System32\igfx EM.exe(Mc Afee, Inc.) C:\Program Files\Common Files\Mc Afee\platform\Mc UICnt.exe(Intel Corporation) C:\Windows\System32\igfx HK.exe() C:\Windows\System32\igfx Tray.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAgent.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAdmin Agent.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALock Handler.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Tray.exe(Intel Corporation) C:\Windows\System32\igfxext.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Event.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\Background Agent.exe() C:\OEM\Preload\Fub Tracking\Fub Tracking.exe(AVAST Software) C:\Program Files\AVAST Software\Secure Line\Secure Line.exe(Acer) C:\Program Files (x86)\Acer\Acer Portal\Acer Portal.exe(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office15\FIRSTRUN.

EXE(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe() C:\Program Files\Windows Apps\Microsoft.

Anyway, to test whether your computer is infected, and to remove any possible infection, we would recomend you to contact as soon as possible a computer technician and ask them to visit check the details for your IP: 5.62.159.42 to see exactly what it has been doing wrong.Please answer this first question (just the number) to prove you are not a robot and press the "Send" button: The most likely cause is that your computer, or another computer operating on your local network, has been infected with a virus, trojan, or worm.Infected computers are used by criminals, without their owners knowledge, to send spam and attack websites like this one you are trying yo visit.NET\Framework64\v3.0\WPF\Presentation Font Cache.exe(Mc Afee, Inc.) C:\Program Files\Common Files\Mc Afee\CSP\1.5.471.0\Mc CSPService Host.exe(Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QASvc.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALSvc.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Svc.exe(Dashlane SAS) C:\Program Files (x86)\Dashlane\Upgrade\Dashlane Upgrade Service.exe(Wild Tangent) C:\Program Files (x86)\Wild Tangent Games\App\Games App Integration Service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe(Intel Corporation) C:\Windows\System32\igfx EM.exe(Mc Afee, Inc.) C:\Program Files\Common Files\Mc Afee\platform\Mc UICnt.exe(Intel Corporation) C:\Windows\System32\igfx HK.exe() C:\Windows\System32\igfx Tray.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAgent.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAdmin Agent.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALock Handler.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Tray.exe(Intel Corporation) C:\Windows\System32\igfxext.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Event.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\Background Agent.exe() C:\OEM\Preload\Fub Tracking\Fub Tracking.exe(AVAST Software) C:\Program Files\AVAST Software\Secure Line\Secure Line.exe(Acer) C:\Program Files (x86)\Acer\Acer Portal\Acer Portal.exe(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office15\FIRSTRUN.EXE(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe() C:\Program Files\Windows Apps\Microsoft.The file will not be moved unless listed separately.) Task: - System32\Tasks\PCDEvent Launcher Task = C:\Program Files (x86)\Dropbox\Update\Dropbox [2016-12-25] (Dropbox, Inc.) Task: - System32\Tasks\Mc Afee\Mc Afee Auto Maintenance Task Agent Task: - System32\Tasks\Dropbox Update Task Machine Core = (If an entry is included in the fixlist, the task (.job) file will be moved. 2017-06-21 - 2017-06-21 - 00074752 _____ () C:\Program Files\Windows Apps\Microsoft. Process ID: 1088 Start Time: 01d2f0cea48e2af5 Termination Time: 15 Application Path: C:\Users\sjmer\App Data\Local\Temp\QH9410.ins\vrsrm Report Id: da359b26-58d9-4ccb-a13b-871ede4fb0bf Faulting package full name: Faulting package-relative application ID: System errors: ============= Error: (07/05/2017 AM) (Source: Service Control Manager) (Event ID: 7001) (User: ) Description: The Mc Afee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.The file which is running by the task will not be moved.) Task: C:\WINDOWS\Tasks\Dropbox Update Task Machine = ==================== Shortcuts & WMI ======================== (The entries could be listed to be restored or removed.) ==================== Loaded Modules (Whitelisted) ============== 2017-03-18 - 2017-03-18 - 01731072 _____ () C:\Windows\System Apps\Microsoft. Skype App_.0_x 64__kzf8qxf38zg5c\Skype 2017-06-21 - 2017-06-21 - 00203264 _____ () C:\Program Files\Windows Apps\Microsoft. Open (Transport Channel Listener channel Listener) at System. Error: (07/05/2017 AM) (Source: Service Control Manager) (Event ID: 7001) (User: ) Description: The Mc Afee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

.5.471.0\Mc CSPService Host.exe(Acer Cloud Technology) C:\Program Files (x86)\Acer\AOP Framework\acer\ccd.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QASvc.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALSvc.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Svc.exe(Dashlane SAS) C:\Program Files (x86)\Dashlane\Upgrade\Dashlane Upgrade Service.exe(Wild Tangent) C:\Program Files (x86)\Wild Tangent Games\App\Games App Integration Service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe(Intel Corporation) C:\Windows\System32\igfx EM.exe(Mc Afee, Inc.) C:\Program Files\Common Files\Mc Afee\platform\Mc UICnt.exe(Intel Corporation) C:\Windows\System32\igfx HK.exe() C:\Windows\System32\igfx Tray.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAgent.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QAAdmin Agent.exe(Acer Incorporated) C:\Program Files\Acer\Acer Quick Access\QALock Handler.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Tray.exe(Intel Corporation) C:\Windows\System32\igfxext.exe(Acer Incorporated) C:\Program Files\Acer\Acer Power Management\e Power Event.exe(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe(Acer Incorporated) C:\Program Files (x86)\Acer\AOP Framework\Background Agent.exe() C:\OEM\Preload\Fub Tracking\Fub Tracking.exe(AVAST Software) C:\Program Files\AVAST Software\Secure Line\Secure Line.exe(Acer) C:\Program Files (x86)\Acer\Acer Portal\Acer Portal.exe(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office15\FIRSTRUN.

EXE(Malwarebytes) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe() C:\Program Files\Windows Apps\Microsoft.